These are the patient comments submitted along with answers to the previous questionnaire.
1 |
All staff excellent |
2 |
All staff excellent. Odd evenings would be good. Very caring practice. |
3 |
Appointments arranged quickly. Hospital appointments slow. I feel long course of antibiotics unnecessary. |
4 |
Best practice I have attended. |
5 |
Caring; personal knowledge; speedy service; Sat am would be good. Greatly appreciated. |
6 |
Clean practice. Friendly Receptionist and Doctors. |
7 |
Confident Doctor has best my interest at front of mind, not a cash register. |
8 |
Doctor made sure I understood what he was saying. |
9 |
Doctors helpful and informative. Receptionist willing, helpful + friendly. |
10 |
Focused on patient care rather than budget. Far exceeds care at all previous surgeries. |
11 |
Good appointments system. |
12 |
Good care and attention given. |
13 |
Good doctors and staff |
14 |
Good: nurses involvement for vaccinations and asthma clinics. |
15 |
I like the fish. |
16 |
Lovely surgery with lovely people. Thank you. |
17 |
New-ish patient. Quicker at Rainbow for appointment and HV. |
18 |
Overall very good. No improvements. |
19 |
Personal, caring and prompt. |
20 |
Single best thing about Ramsey is Rainbow Practice |
21 |
Very friendly surgery, feel at ease rather than a problem. "Think they have it right". |
22 |
Very polite and confidential. Put you at ease. Very pleased. |
23 |
Very satisfied with surgery |
24 |
Very good all round |
25 |
Very lucky to have Rainbow Surgery. |
26 |
Very pleased. |
27 |
Very satisfied |
28 |
Well run. Pleasure to visit. |